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Breakthrough Success

Breakthrough Success is the podcast for entrepreneurs who are looking for digital marketing strategies, personal development, and actionable tactics to grow their businesses. We cover the different ways to gain visibility and make money through your work...including podcasting, content marketing, blogging, productivity, self-publishing, coaching, virtual summits, affiliate marketing, and more. Learn how to transform your business into the successful enterprise you know it can be. Guests include Seth Godin, Bob Burg, John Lee Dumas, Mike Michalowicz, Neil Patel, Rory Vaden, James Clear, Perry Marshall, and many others. Each day gets you closer to your Breakthrough Success. Hosted by Marc Guberti, founder of the Content Marketing Plaza
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Now displaying: Page 1
Aug 31, 2018

As the General Manager of the Service Hub at HubSpot, Michael Redbord helps helps scale the support and success teams of many businesses ranging from startups to a publicly traded SaaS juggernaut. He turned HubSpot’s customer support team from a cost center to a profit center and one of HubSpot’s greatest engines of growth. He is a noted writer, speaker, and leader who is joins us today to help us re-envision what success looks like for your business.

 

Quotes To Remember:

“If you don’t make your customers successful, you are not able to create repeat customers.”

“The hard truth about marketing is that nothing you create is as powerful as what your customer says.”

“Make sure that there is an obvious way for your customers to create repeat cycle.”

“The customer can be the best marketer.”

 

What You’ll Learn:

  • How to Create a Customer Centric Strategy For Your Business
  • Balancing Sales and Marketing
  • The Power of Repeatable Business
  • Getting Our Customers to Voice Out Their Thoughts

 

Key Links From The Show:

HubSpot

What's The Difference Between Customer Satisfaction And Customer Loyalty?

 

Recommended Books:

Content Marketing Secrets by Marc Guberti

Delivering Happiness by Tony Hsieh

The Messenger is The Message by Mark Organ

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